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It's true that Outspark does their... best with issues like healing during guild wars, but I'm still not too fond of them as a company. Like Hraesvelg said, all they really care about is money. I know I don't have to buy from the CS, and I don't expect special treatment because of it, but since there are people paying for it, I expect better service. :\ And the recent push for more PvP disgusts me.
Buuut I keep playing anyway. So I guess they're doing their jobs. :P
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