"Greetings,
Thank you for contacting us regarding this issue. However, the e-mail which you are contacting us about was not sent by our Account Administration Department, and appears to be a "phishing" e-mail attempting to obtain your account information. These e-mails are NOT from Blizzard. All account actions and inquiries will have the return address of
Wowaccountadmin@blizzard.com; these phishing e-mails, in most cases have the return address of something close that may be overlooked if you are not paying close attention, or they will disguise the return address but redirect your reply. Please note that Blizzard employees will NEVER ask for your account password.
We encourage you to keep the following security tips in mind when playing World of Warcraft on any computer:
- Use up-to-date firewall, antivirus, and anti-spyware software to scan your system regularly for viruses, Trojans, and key-loggers.
- Keep your operating system and other software up-to-date and be careful when downloading new software.
- Be wary of "spoof" and scam websites and e-mails that pose as Blizzard Entertainment and request account or personal information.
- Use separate, unique passwords for your email, World of Warcraft, and any other online accounts.
- Change your passwords regularly and keep World of Warcraft account information updated using the Account Management page at
http://www.worldofwarcraft.com/account/.
Additionally, we recommend following the Security Checklist on our Account Security site at
http://us.battle.net/security/.
Thank you for your time and patience in this matter and your continued interest in World of Warcraft.
Game Master Nalaela
Customer Services
Blizzard Entertainment
www.blizzard.com/support"
Yet It's funny how these "fake" emails are directing me right to battlenet, is that so they can use a keylogger on my pw or something?
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