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Old 05-18-2008, 11:38 PM   #1
Ivramire
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[Outspark]New Contact for GMs

Originally Posted by SKiNG
Hello Fiesta Players,

From this day forward, we ask that you please send all future Private Message inquiries to Fiesta_Help on our forum. All Fiesta Staff PM boxes will be closed temporarily so please remember to send your PMs to Fiesta_Help.

Fiesta Staff will be using this PM box from now on in order to better answer your questions and listen to your comments more effectively.

To send us a PM, login to the forum and select the "Private Message" link under "Quick Links" at the top of the page. Then select the "Send New Message" link on the left of the page and type Fiesta_Help in the Recipient Username(s) field. Now enter the title of your message and the message you wish to send to the Fiesta staff. You can then submit your PM.

Thank you for your cooperation and we wish you a good day.
- Outspark Staff
Source


is this a permanent centralized PM box? They say 'temporarily' and 'from now on' at the same time.
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Old 05-18-2008, 11:44 PM   #2
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I think they meant the GM's individual PM box will be closed "Temporarily"... but all enquires to be sent to Fiesta_Help "from now on"...
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Old 05-18-2008, 11:45 PM   #3
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Exactly... Oh well permanent or temporary, I hope this'll be really effective o_O
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Old 05-18-2008, 11:47 PM   #4
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I hope CL's aren't included into this, and if all 'staff' (GMs, CSRs, CLs) share it, aren't GM issues different from CSR and CL issues? Why would they need one massive in-box o-o?
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Old 05-18-2008, 11:53 PM   #5
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They said Outspark Staff... i hope that doesnt mean CLs... coz... technically.. they're not staff...
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Old 05-18-2008, 11:54 PM   #6
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I'd think it was just GMs for now based on the title, but they did say before about clustering PMs
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Old 05-18-2008, 11:58 PM   #7
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You mean the thread where SKiNG asked about wat we think of a centralised PM box?
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Old 05-19-2008, 12:47 AM   #8
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The GMs have temporarily turned off their personal PM boxes. Probably so everyone can get in the habit of PMing Fiesta_Help. Eventually, you will be able to PM the GMs individually, but they prefer it if you send all of your issues to Fiesta_Help.
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Old 05-19-2008, 02:38 AM   #9
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even if CLs are included, I'll just bug Yosei here haha
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Old 05-19-2008, 03:13 AM   #10
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Nah, we don't have access to that PM.
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