Omg Rollback - Page 3

**Hyper** · 03-12-2008, 07:53 AM

^Y'know, they get patches from Korea?

That means every problem they have, they have to wait for the Korean team to make a patch.

Just talk with the CSR's about your EXP pack and see if you could get a refund. Advice: Try acting calm and not upset. It'll work out better.

For some reason they aren't releasing CS weapons, though. ;~; They have permission to.

**Ivramire** · 03-12-2008, 08:08 AM

I read on the forums about CS weapons somewhere. Korea is supposedly concerned about game-balance.

**Hyper** · 03-12-2008, 08:24 AM

Just to let you guys know... From the ToS: "Outspark is not responsible for time lost on Sparkcash items from downtime, such as server crash, maintenance, etc."

Originally Posted by lvramire

I read on the forums about CS weapons somewhere. Korea is supposedly concerned about game-balance.

Odd, since my thread asking about those was deleted. xD

I reaaaaaaallllly want CS weapons. ;__;

**Enraya** · 03-12-2008, 08:37 AM

Ahh, there was rollback? o-o

Well, I wasn't grinding, but I can try to sympathize for those that lost exp >__>;

And I personally don't want the CS weapons to be released. Game balance, like the Korean developers said xD

Hazu · 03-12-2008, 01:33 PM

Originally Posted by hyperswoss

Just to let you guys know... From the ToS: "Outspark is not responsible for time lost on Sparkcash items from downtime, such as server crash, maintenance, etc."

-.- That isnt fair. Its Not our fault that servers crash and the slow time it takes Outspark to fix the problems.
This stuff is payed for with real money, apparently they dont care if it gets waisted. They seem a lil over obsessed withtheir money making.

>< And they need to make the game more like BK, so the classes are more even.

And everyonewho lost exp in the role back, or everyone in Fiesta,should get something in return for it. A 7 day exp boost card from the spark shop, the exp back, or even do the exp boost thing like they normally do (D= but make it 150% XP instead of just 100% this time)

**Loveless** · 03-12-2008, 04:33 PM

Like hyperswoss said, they're technically not responsible for time lost. Which would apply to normal patches and updates, that's fine with me cause every game has one and 2 hours (maybe 4 for really big updates) isn't going to actually kill me. They have also mentioned that they have more control over Cash Shop items... which seems odd. Cause aren't you fiddling with game data here as well? And if you are able to fix up game data for CS then I would think that you'd be able to do that with the actual game itself. If they need permission to do it, I'm sure an e-mail or phone call wouldn't take too long to get permission. They can just send the dev team in Korea what they're going to fix up and then get the thumbs up for it.

In addition, even though they are not responsible as stated in their ToS... it's mostly there in case anything does go wrong. So that they can just fall back on it and say "they're not responsible" instead of taking a blame or having to refund. Of course they don't care about CS being wasted... they've already got their money. That being said they would build a much, MUCH better customer/player trust if they made up for mistakes whether it was a whole server crash or a faulty patch.

**Spirit** · 03-12-2008, 06:40 PM

Yepyep, bonus exp all weekend would be good, since I lost exp for turning in those stupid quests that are take this to soandso in Elderine, then take this to soandso in Roumen, then do it all again. It is free exp basically, but I wasted about 5 Elderine scrolls and 5 Roumen scrolls scrolling back and forth, then lost all the exp and the scrolls.

**Loveless** · 03-12-2008, 08:16 PM

Although they aren't 'responsible' for downtimes... I think they should be for rollbacks. :/ Seriously though, if this was something that happens once in awhile... no body would be complaining as much. BUT Outspark is constantly having problems with the patches/servers. Yes, they use the "we're still in Beta" excuse but they're grown men and women... blaming it on such things is out of the question. Not only that but you'd think that after so many threads about conpensation and whatnot, you'd think a GM would reply; not a CL. And beause they have done some sort of conpensation in the past people will expect to get one after such a big downtime. If they didn't do any in the past they may have gotten away this time but... that's not the case. You can't exactly do one thing then not do it another time.