Australia Post sux!!!!

**Hessah** · 03-07-2008, 03:56 AM

Customer service wise..

we're charged for a Postal box rental at work... and usually we get some paper work that we say "yes we'll pay for it" then they charge our account...

this time they just charged it... ok fine... i just want some paper work for it... called the account manager "do u see the 1300 number on the corner? call that" and practically hung up on me

then i call that number... they faxed me some crap that said nothing!

then i called another number.. wanted 5 mins only to be told "our business line number is now xxxx"

i called that... waited 10-15 mins.. and they go "i cant print anything for you.. want me to put u through to accounts department?"

well no thx i was just there half an hr ago!

I've still got nothing i need after an hr... and my boss is gonna come in and go "where's the piece of paper?"

ARGH!!!

**iDerrick** · 03-07-2008, 04:24 AM

Give me their address, I'll come by and throw eggs at their building.

**Hyper** · 03-07-2008, 04:38 AM

ROFLMAO @ Derrick.

Wowza, he'd go all the way from San Francisco to Australia for you, Hessah!

**Hessah** · 03-07-2008, 04:41 AM

is he coming here by Australia Post coz i reckon he'll get lost and wont be "delivered" for 2 months XD

but thank you for your support!!

**Hyper** · 03-07-2008, 04:45 AM

^Lol.

Here in the states, we have a little thing called the "DMV". Its like what you said, but 10x worse.

**Hessah** · 03-07-2008, 04:47 AM

is DMV a company?

ohh and one of the thing i called was a "voice guest" thing or something or rather.. and it goes -answering machine voice- "please tell me what you would like?"

and i was like "a PO Box renewal statement" and it goes "a pricing statement, am i right?"

"no"

"please tell me what you would like?"

"A-P-O-Box-re-new-al-state-ment"

"a pricing statement? Am I right?"

"NO!" -hangs up

**Blaaaaaaaah** · 03-07-2008, 08:12 AM

Originally Posted by Hessah

is DMV a company?

ohh and one of the thing i called was a "voice guest" thing or something or rather.. and it goes -answering machine voice- "please tell me what you would like?"

and i was like "a PO Box renewal statement" and it goes "a pricing statement, am i right?"

"no"

"please tell me what you would like?"

"A-P-O-Box-re-new-al-state-ment"

"a pricing statement? Am I right?"

"NO!" -hangs up

LOL What the heck!!!

Destrus · 03-07-2008, 08:13 PM

:x that sounds awful. i'd call them up adn yell at them for you like i did to FedEx here to make them deliver my package but i haven't learned how to make international calls yet ):

**Loveless** · 03-07-2008, 08:45 PM

Originally Posted by Hessah

is DMV a company?

ohh and one of the thing i called was a "voice guest" thing or something or rather.. and it goes -answering machine voice- "please tell me what you would like?"

and i was like "a PO Box renewal statement" and it goes "a pricing statement, am i right?"

"no"

"please tell me what you would like?"

"A-P-O-Box-re-new-al-state-ment"

"a pricing statement? Am I right?"

"NO!" -hangs up

LMAO! In Vancouver radio there's a ad that does just that and depicts how annoying it is!! My sister told me about how she had to go through it and in the end she swore at the thing and hung up. They say it's recorded to 'ensure best service'... so you can just imagine what kind of recordings are left. :P

Destrus · 03-07-2008, 08:48 PM

the directv voice thing is awesome. when i went home for fall break last semester my satellite wasn't working for some reason. i called and got the voice recognition. i was skeptical at first of course but it asked me a few questions and apparently understood everything and then it told me to turn my tv on and it was working <3