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Old 01-11-2008, 07:50 PM   #1
Hessah
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[Outspark] The Website and Login Issues (1-11-08)

Hello Outsparkians!

We sincerely apologize for the technical issues that have been affecting our website, and in turn, the ability to log into our games. Last night, there was an unexpected issue with our hosting servers, and we have had our technicians working all night to resolve the issue. We have made much progress, and we assure you that their diligent work should resolve this issue soon. In the meantime, please bear with us during this downtime. The login servers for Fiesta and Secret of the Solstice will be coming up soon. If you have any further issues please feel free to contact us through support@outspark.com. Since this is a known issue, it is unnecessary to send in more emails regarding being unable to login.

We appreciate your feedback and support!

CSR_Cretz
Customer Support
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Old 01-11-2008, 07:54 PM   #2
Spirit
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Originally Posted by Hessah View Post
In the meantime, please bear with us during this downtime.

That cracked me up for some reason. Bear - Rawr!!!!!!!!
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x101xxxxxxxxxxx70xxxxxxxxxx90xxxxxxxxxx89xxxxxxxxxxx72
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Old 01-11-2008, 07:56 PM   #3
Zwivix
AichtVeeGee4Life

 
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Lol, bears please stay with us to protect us from the complains until everything is back up ^^

thanks for the report general
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Old 01-11-2008, 07:56 PM   #4
Hessah
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LOL!!! i didnt pick that up~

i hope this announcement is obvious enough for people to stop starting new threads about not being able to log in...
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Old 01-11-2008, 08:14 PM   #5
Yosei
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Oh I know people are going to ignore their request and spam the email with "wtf I cant log in u guyz sux!!!"
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Old 01-11-2008, 08:19 PM   #6
Lady-Loki
sane, so says the voices


 
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Currently
It appears the launcher server is back but the game servers are not.

This is at 3:14 CST / 5:14 Singapore / 8:14 a.m. Aussie time

(Oh, and the times apply for whatever day you were on - lol - my Singapore and Aussie friends are all from the future!)
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Last edited by Lady-Loki; 01-11-2008 at 09:00 PM.. Reason: Oopsie on mismatched minutes!
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Old 01-11-2008, 09:05 PM   #7
Hessah
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Burger Time Champion! Cannon Ball Follies 2 Champion!
Tournaments Won: 51

In-Game Name: Hessah / Ble~ehs
Current Level: 91 / 85 / 79 / 65 / 28
Server: Teeeeeee-vah
Posts: 9,581
Hessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond reputeHessah has a reputation beyond repute
Server is up and runnin!! Yippi!
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G____GTevaG____G
Heart___G_Hessah_G___Heart
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Ninja text! For those who's easily amused
I can show you the woooorld!
I don't want to see it!
okay...
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Old 01-11-2008, 09:35 PM   #8
Cpt_Amazing
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Originally Posted by Hessah View Post
Server is up and runnin!! Yippi!
that is until they shut it down again XD
T.T my Racoon timed out too cause of all these patches and shutdowns
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Old 01-11-2008, 10:29 PM   #9
a.L
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I demand compensation! D:<
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Old 01-12-2008, 01:24 AM   #10
bethbeth
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are you sure that it is up? how come i cant still log-in?
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