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Old 02-05-2008, 04:48 PM   #11
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One of the CL quoted me and then gave me the bit about how dates aren't set in stone from wherever it was.

The stupid thing is that they put a date and not something vague like "the week of February 4th". I can live without an update but for them to not say a single thing is just beyond me. They did put up a date whether it's not in stone or it is; it's not going to happen they should've said something. Moreso if they're not the actual developers then they should say that... not let the CLs tell us.
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Old 02-05-2008, 06:23 PM   #12
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If they really wanted to do their job they would stop all the confusion and just give everyone a REAL estimate time and when its going to come out. Grr im angry D:<
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Old 02-05-2008, 06:52 PM   #13
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I think the emergency update that occured earlier this morning was to remove the skill reset scroll from the cash shop....
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Old 02-05-2008, 06:58 PM   #14
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But you know what? In all seriousness, the GM's need to be applauded. I posted the post, because I thought it was odd that on the front page it stated the message wasn't posted until 02-05-08 and it was for 02-04-08. However, look at it this way. Why are we not on the main forums? *each insert your own answer* The poor GM's can't leave. They are stuck there putting up with all the randomness, Everytime they log in on the forums and on the game, they are flooded with people screaming at them and flooding them with questions. If I were a GM, I think I would go crazy.
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Old 02-05-2008, 07:17 PM   #15
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But then again it is their job, they should hire more if they have such problems
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Old 02-05-2008, 07:29 PM   #16
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I can relate to them @.@ Thats why I never blame the GMs when everyones all like "Screw you Dakkon!" Its not a one-man-one-company show.
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Old 02-05-2008, 07:34 PM   #17
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I think people should be a lot more understanding that they are playing a FREE game. If they hate it so much and stay pissed off at outspark they should consider playing a game they have to pay a monthly fee to play, then they would have a right to get so upset when things get messed up.
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Old 02-05-2008, 07:43 PM   #18
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Its not that easy to "hire more people". They are definitely understaffed; however, that is not the GM's fault. And they cannot go to their boss and say, "I demand you hire more people." It is kinda of like where I work. They give me a paycheck. I have to do what they tell me to do. When I am overworked, I cannot go to them and demand more help. When something happens that is out of my control, should I be yelled at? Yes, it is my job, but if it is something that I had no control over, should I have to put up with people "flaming" me all day?

Same thing for the GMs. It is out of their control and I can see where they get tired of everyone blaming everything that happens in the game on them.

Just my 2 cents.
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Old 02-05-2008, 08:13 PM   #19
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You also have to remember that a good portion of the people playing the game are children. They only see the GMs so that's who they're going to be sending their complaints to. Even if they are understaffed it doesn't take more than five minutes to put up a small explanation. A CL can say all they want but afterall they're not exactly Outspark staff.

It is a free game but that shouldn't mean they lower their level of quality service. People don't seem to understand that with good customer service your profits will come naturally whether it was a p2p game or not.
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Old 02-05-2008, 09:17 PM   #20
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Yes it may be free, but for the people who spend tons on sparkcash its not.
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