I thought james forge is like Remis, that you will get something for sure?
Better check that.. if u spent some money and didn't get anything, you may need to report it..
You should be able to choose to keep the item or claim it as credit.. do you know if u've got any credits?
If you've got nothing then you should contact the CSR here:
http://outspark.custhelp.com/app/ask
Tell them in detail your problem, when it happened, and that you didn't receive any items in inventory bag or credit.
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