04-07-2009, 01:24 AM
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#8
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sane, so says the voices
 Tower Defense 2007 Champion!Tournaments Won: 4
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Posts: 2,375
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Originally Posted by Hessah
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LOL!!!!!!!!!!!
That's a stupid process.. you shouldn't get MORE bonus for the re-test...
I personally don't believe in test and assessments for work.. really.. If i answer A, D, C, C, B, D, A... I'll be great at the job... pfft.
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True, but the assessment had multiple parts.
One was SAT/ACT or general competency type knowledge such as math and analogy (the part we were able to intentionally mess up the second & third years).
Another part was specific to our products and services and the correct quoting of rates.
And the last part involved live role play sessions with a company that came from a different state and they also assessed our ability to respond and react to customers appropriately since our jobs were in the customer service sector. So it was more than just a test of Q$A.
(and I might add, that lady in the Customer Service video Hrae posted would have gotten the extra money since she would not have passed on the first go with that sickle in her hand!)
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