Dear Tylor,
Thank you for contacting Outspark.com Customer Support!
In order to help you resolve your issue, I will require some information. If you would be so kind, could you please provide me with the following?
• Email address use when purchasing:
• Your First and Last name:
• Account Login ID:
• The SparkID of the account the SparkCash has been purchased on:
• The Invoice ID from your Paypal email:
• Amount of transaction:
• Date of transaction:
• In Game ID:
• Server name:
• Any other information that may provide useful in order to help you resolve your issue:
• Items purchased:
If you have any further issues please feel free to contact us again. We appreciate your feedback and support during our BETA period. We are working hard to make
www.Outspark.com the best internet gaming site ever!
Regards,
Billing Administrator
www.outspark.com
Ticket Details
===================
Ticket ID: *YOUR MOM*
Department: Billing/Payment Issues
Priority: Medium
Status: Closed
I totally got this after sending in my request for my acct to be unlocked...
check it...
WTF IS WITH "Status: Closed"?!
I mean REALLY.
He's asking for MORE info so that he can further help me...
WHY is it closed?
If he doesn't help me...
>.>;
EDIT:
Yeah he helped me...
by telling me that there was a payment discrepency... and if I don't fix it withing the next 7 days...
/perma-banned.