Cable cuts happen all the time. That is why most colocations have multiple providers with the demarcs coming from multiple sides of the building.
For that reason, and the cable cut being in a city other than the colo that houses the servers, something sounds fishy to me. A cable cut that remote should be solved easily by some BGP edits.
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All characters on Bijou: Level 89 Archer - C0nTr4ct_K1LLeRs
Level 71 Cleric - BlackMercury
Level 66 Fighter - (formerly NorthStar)
Level 71 Mage - MythicBliss
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