Mind blown

[Blaaaaaaaah]

Every week at work I am always amazed at the idiots and lazy people I happen to talk to and will never figure out how some people can still run their business properly or are still employed...

For example early last month, I got an email from this lady from some other business asking for some particular documents from me. Her enquiry was poor, absolutely no information was provided and I wasn't even sure if she was even supposed to ask us. So in the end I called her and resolved the issue for her because she had no idea what she was doing (at least this issue was sort of related to our company).

So after I emailed her the documents, she replies (without any thanks) with a form for me to fill in. But this form was not even related to our company - I had to tell her what type of people she should be sending the form to. I don't even work for your company and I'm teaching you how to do your job.

I haven't heard from her since, but just yesterday I got an email from her again saying "Hi, can you please tell me who would be the best to send the form to". She didn't even bother attaching the form! For all she knows, I could have completely forgotten about her and not know what form she's talking about.

Her work title is "data entry production assistant" which I assume means that she is not an expertise in the field we work in, but really???? How much common sense do you need to lack to not know what to do with the form?? She must be COMPLETELY clueless and I bet you she doesn't even know what her company does, or even read the form, which is stupid. How do these people even stay employed?

I even felt like an idiot trying to answer her. "Maybe the suppliers need to fill in this 'Supplier form'." It's exactly that!! In the end I just did what my friend suggested and said something like "I'm confused about your question, call me if you want to discuss". Besides I don't want to offer advice via email for a business we're not even related to at all.

And then we also get people who demand for work to be done for them. Yes, we are a not-for-profit service organisation and we try to help when we can, but you do realise that the letter templates you need to write up for your own business will actually allow you to sell your products to your customers and make you money?? The thing that bothers me most is that these kind of requests sometimes come from BIG companies. So how about you do pull your own weight rather than expect us do to the work for you.

Really... throughout school and uni, I've been living in such a small world... the people you interact with at work is an eye opener sometimes.