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Old 09-02-2008, 07:28 AM   #24
lamchopz
Goblin Swordman
 

In-Game Name: yummy
Current Level: skewl
Posts: 463
lamchopz has disabled reputation
I'm really not an expert but please check the following (if you've already done any one of the steps, please ignore it):

- Do you have .NET framework v2? Go to Control Panel, fire up Add or Remove Programs, and look for Microsoft .NET framework 2 (possibly with Service Pack 1, too). If you can't find it, you don't have it and will have to download it here.

- Check your firewall settings. Make sure that Fiesta is not blocked. A majority (if not all) of newer firewalls have HIPS (Host Intrusion Prevention System) which basically monitors and blocks suspicious activities running native in the system. Depending on the interface of your firewall, you might have accidentally instructed it to block Fiesta.

- Head over to Outspark and download the latest installer: link. You will need to sign in with your Outspark account (it's the one you use to log in the game to play) to download the file.

- Remove your current version of Fiesta. Don't forget to remove the Launcher also. Browse to C:\Programs\Outspark, you'll see two folders Fiesta and Launcher. In each of the folders, you will see a file named uninstall. Double click on them to remove both Fiesta and Launcher.

- Install the latest version (you just downloaded it before).

- Let it update. After each update, if it takes more than 10 seconds to show up, manually start it from the Start menu as you would normally. You may have to do this a few times until it says "Your version of this game is up-to-date". Note that the launcher has a quite different interface (not vastly different), if you can see it, you can log in normally.

- If, when you quit the game and restart the launcher and see the old interface (lwhich is what happened to me and it would not let me log in the servers), patch the launcher manually.

> Download the manual patch here and save it to Desktop for convenience.
> Run the file. When it asks where to install, change the install Location to Desktop.
> After it's done, open the folder on Desktop (which would be Outspark\Launcher) and copy the content in Launcher folder to C:\Program Files\Outspark\Launcher.
> When prompted "Do you want to replace the exisitng files...", select "Replace All".
> When everything is finsihed, try to start the launcher normally.

- If it doesn't work still, you might want to have a look at this. I think this is the solution for "Outspark needs 2 arguments" error, previously posted by Dynamics.

- If all of these fail, contact Outspark Support.

Originally Posted by CSR_Joker
If you are still having issues updating your Outspark Launcher, please send an email to support@outspark.com with the following information.

1) Your complete computer specifications including your Operating System, Video Card, RAM, and CPU
2) Your Internet Connection speed
3) A screenshot if possible of the error message
4) A short list of all the background programs running. This includes anti-virus software, anti-spyware, anti-hacks etc.
5) Your Outspark.exe log file attached to the email

By default, this file is located at

C:Program FilesOutsparkLauncheroutspark.exe

If you for some reason are unable to obtain any of these details, just provide us with partial information if you can. Your information will help us locate the problem and solve the issue faster.

P.S.:

- If you're using Windows Vista, you will need to perform most of the above actions with Administrative Privilege (to run uninstall, for example, the simplest way is to right click on the file and select "Run as Administrator").

- If you have more than one partition on your drive, that's good. If you have a massive hard drive, considering partitioning it. Save a partition for programs and install Fiesta there. Since Fiesta is still a beta release, it should not stay in C:\Program Files because if something goes wrong, your Windows files will be affected. In short, it's better to keep third party programs on a dedicated partition. This is true also for any programs that are not from Microsoft. Some applications don't do well with some others and if this conflict happens on your Windows drive (usually C), you're asking for troubles. For things such as alpha and beta releases in particular, it's strongly recommended that you keep them away from the Windows partition (normally lettered C).
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Last edited by lamchopz; 09-02-2008 at 04:08 PM..
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