Wow... I was looking down thinking "hope my name isn't there" also...
But to be honest, although what you did was wrong, the fact remains that it CAN be done, and that is a disquieting thought. The reaction of Outspark to your PM was pretty much expected though :P. Maybe what would make them sit up and pay attention would be if you hacked a GM account
. *Maybe* they would listen :P. Of course *DISCLAIMER* I don't condone any sort of hacking, that stuff is bad, very bad!
Either way, expect more expensive additions to the Cash Shop before they deal with this issue ^^.
~Aerythia