[Lady-Loki]

We need to also keep in mind that when dealing with licensing rights and contracts a lot of things will not and do not happen fast. Apparently Outspark bought the license they currently use for the x-trap, and we don't really know how long it may have taken for corporate approval and contract negotiation and other bureaucratic BS, but licensing and such is always surrounded by this. Outspark knows x-trap did cause (and again is causing) problems and they may well be in the process of researching, testing and negotiating something better, but when the massive d/c hacks started happening they re-deployed what they already had a license for in order to provide some type of quick fix to the d/c.

Also, there are many people who had issues the first time around who are not having those same issues this time so they may well have made some modifications to help. Granted, many of the issues still exist and even some new or different ones, but if those who are affected don't take the time to provide complete feedback then they have a harder time working those issues out.

And by complete I mean - go to the official forums and find the info on what specifically to report to tech support. Sending spam crap of "WTF?" and "Curses & Pox on Outspark" gets to action from tech support.

And don't come back with crap at me about siding with them - I'm NOT - in fact I have a PC affected negatively by x-trap, but I did due diligence and ran as many rabbits on the issue as I could and I provided Outspark with all my information because I want them to be better equipped to remedy this.

Thread Title? Yes, Outspark does learn as evidenced by the fact that some people do not have problems with x-trap and x-fir conflicts this time around, but changing things quickly in a corporate arena is not an overnight process.

Now, those who post complaints going forward need to start with:

Yes, I have done my due diligence and I have fully documented my errors and I provided Outspark Tech Support with the information they need to adequately assess my issue as directed on the official forums for tech support issues.

If you haven't and all you do is complain about it then remember, you only get out as much as you put in.