[Lady-Loki]

I now have Fiesta running on the second computer. Below is the e-mail I just sent to Outspark on how I resolved the problem.

From: <deleted for privacy>
Date: 2/22/2008 2:21:28 PM
To: support@outspark.com
Subject: Re: [#####]: Unable to Connect After Patch - X-Trap Issue

The messages below are regarding a ticket I opened the first time x-trap was deployed. The x-trap application was subsequently removed and the problem was cleared up, however, with the recent patch and re-deployment of x-trap the problem returned.

As such I have tried many of the old and unsuccessful attempts to resolve the issue, and again, to no avail. This time I decided to test the theory that there may be a conflict between the x-trap application and Spector Pro Internet Monitoring software. I un-installed Spector Pro and am again able to access Fiesta. The only conclusion in light of these efforts is that there is absolutely, without doubt, a conflict between the x-trap application and Spector Pro Internet Monitoring software.

This is somewhat troubling since I have a 13-year old granddaughter who I feel should be monitored when she is on the InterNet. Of course I can install & un-install over and over according to what application or activity the grandchildren wish to have going on that particular PC, but that is cumbersome and annoying.

That said, I would hope that with this information in hand someone in your companies IT department can research this conflict and hopefully find a resolution for those of us who need to monitor kids on the InterNet.

Please advise. Thank you,
<deleted for privacy>
Outspark ID Lady-Loki

For those under someone elses rule (i.e. you are still young and momma still has say so) the issue may very well be Internet monitoring software, and there may be nothing that's gonna fix it for you unless momma decides she doesn't need to monitor you anymore.