[Hessah]

i think Jap/Korea/HK companies are more serious about their business than western countries... like my aunt (in HK) said that she got told off for not responding to an email in 5 mins.... where as fos us Aussies here its "you will hear from us in 48 hrs" and still nothing happens...

Its a bit about wat's "acceptable"...

if BK stuffed up and they dont attend to it... Jap ppl have so many other options, they'll just go play on a different game... where as the impression i've got from Outspark is that their GM are a bit half-ass about things and nothing happens....

i wish we can MAKE something happen... but i really dont hv a clue now.. all we can do is spam up their PM box but they might just end up ignoring us...

but in the end.. apart from the server downs.... my gaming experience is still quite good... its not perfect and they've got HEAPS of room to improve...

but its not so bad that u cant play happily....