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Old 01-09-2008, 01:22 PM   #9
Whassap
Hero Slime
 

Current Level: 6x
Server: Teva
Posts: 11
Whassap is on a distinguished road
This xtrap program just freezes my computer, it doesnt show no error or nothing, it jsut freezes it and as far as the CS goes, I think its just all crap. Most of the messages they reply are nothing but prewritten messages and when you send them a report, I think they pick which one is closest to what your problem is and they send that one to you. I have noticed this when I was having another problem with fiesta not working on one of my other computers, and when I sent them a CS report the first time, they sent me this message:

Quote:
Thank you for contacting Outspark.com Customer Support! I sincerely apologize for any inconvenience caused by your download issue. The Outspark Launcher is designed to automatically update your game client and check for any updates each time you log in. If there seems to be an issue preventing you from receiving the new patch, we have our own direct link to the most recent patch. This can be found here:

http://cdn2.outspark.com/patches/lau...tch.1.5.86.exe

I would recommend that you always use outspark.com to download all game-related files. Any website that is not directly linked to Outspark.com may contain malicious content hidden in downloadable files. By using their download links, you may open your computer up to unnecessary security risks. We do not endorse, nor support, any third-party website that may provide the community with our most recent patch or even our entire game client. Outspark.com is not responsible for any issues you may encounter if you decide to use them.

If you have any further issues please feel free to contact us again. We appreciate your feedback and support during our BETA period. We are working hard to make www.Outspark.com the best internet gaming site ever!

Regards,

Outspark Support
www.outspark.com

Then I send them another message saying that the problem still persists, and when they messaged me back, it was the same exact message they need a much better CS that involves people who know about codings and that game instead of just hiring a bunch of people off the street who know NOTHING of that game, either that or stop being a bunch of lazy assses and actually help us
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