Nordstrom is really reliable. They're a more high-end department store and they have really good customer service.
My professor bought a bag for a trip that she took but after she landed, she realized that there was something wrong with the bag so she called Nordstrom and they offered to deliver her a new bag AT THE AIRPORT.
But yeah, really good customer service.
Are you sure they can't ship overseas? This news article says it can:
http://www.nytimes.com/2012/03/21/bu...-shoppers.html