Originally Posted by Vasu
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Yeah, I'm not exactly the best person to ask either, but try making sure you have an empty inv space before doing the quest, it's possible the game gives you an item to mark for itself that the quest is done or something. Beyond that, I'm not entirely sure, since you would probably already have tried all the common solutions such as relogging and what not.
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To add to that, there has been a glitch with quests - some quests won't let you collect the item unless there are 5 slots open (it says your inventory is full even if you have 1 space open). Also some quests say that they are in progress even though you need to pick them up (ie. 55~69 PvP kq - every time you turn in, you have to click on the quest list and then the quest again to re-pick it up.