So I got my laptop today and it won't connect to my wireless internet. My old laptop, the one I'm on atm, is obviously connected so I'm guessing its an issue with connecting to my router or something with the computer.
Either way I called Comcast because usually in the past I've been able to get assistance with setting up my wireless from my ISP. She had me do the typical turn off the computer, turn off the router, etc. Didn't work.
Then she suggested I either get help from their xfinity support but they'd have to charge my account. Other option was to call cisco, the company that makes my router, and see if they could help. I chose to call cisco. Turns out they want to charge me too since my warranty is expired. I'd have to pay $30 minimum to get help from them. I told them no thanks.
So I don't know where to start on figuring this out myself...
And it's not like it straight up won't connect. It recognizes it but when I go to connect, it tells me I have limited access and it's an unidentified connection
