Originally Posted by Belaslav
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Basically the inability to keep many GMs for prolonged periods of time, and due to various reviews of their customer service, combined with poor game coding (that really waste your resources), that sums it up to... I should shut up now, heh.
But then again, everyone's a strategist while gazing at a game of football from the stands.
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Any sort of customer service job lets you have a taste of how horrible people can be. Add to it the fact that many of your users are anonymous children and I couldn't imagine it paying enough.