By GM_Steam
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Hey Everyone,
Recently we have seen a number of forum posts about bots/hackers, and people asking how they can report them. I am going to clarify this for you now.
This is how to report leveling bots and people hacking the client (i.e. Different hair styles and colors), NOT spamming bots.
Here is what we need to fill out a good report.
Obtain all the information below and send it to me,
GM_Steam
through a private message in my profile.
1) At least two screenshots of the botting/hacking players that SHOW what they are doing very clearly. These screenshots need to be at least 800x600 in resolution size so the actions and names can be seen clearly. You can take screenshots by using the Print Screen button on your keyboard.
2) Type out the names of the bots/hackers. Sometimes names overlap and we cannot see all the bots/hackers you are referring to.
3) Briefly summarize their actions that make you believe they are a bot/hacker.
Once we have this information, please do not ask us for status on our actions about the bot/hackers. We cannot provide that information, and we will deal with said account and player as soon as we are able.
Thank you all for your cooperation.