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Guys, please remember, GLs are volunteers, they aren't staff or representatives. There is no proof as to who that was, obviously it was someone in the higher ups, but whether it was a GL or GM, we do not know. Unprofessional... yes it is. Asp wasn't necessarily siding with the person in the screenshot, or justifying it, but giving perspective as to how they feel. I guess it depends on what was going on at that moment...
I could imagine they were dealing with something, or something was going on, and a user made a comment like "I wish Dakkon were still here" or "Dakkon was better", obviously something that that person would take offense to. And they're human! Remember that... human, they have feelings. The GMs work their butts off everyday trying to make us happy and to prosper Outspark. The GLs gave up their gaming time to help the GMs with in-game issues, and for someone to tell a GM or GL that "You suck, Dakkon was better!" makes them feel unappreciated. Especially when Dakkon is long gone. He's no longer a GM, there are others, its not the end of the world, Dakkon wasn't superman, he didn't do everything himself.
Still.. this does not mean saying that was appropriate.
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