[Loveless]

Dear *****,

Thank you for contacting Outspark.com Support!

Due to the unique and specific nature of your issue, I have forwarded it to our Fiesta GM Team to look into the matter further. In the meantime, please bear with us as it will take a few days for us to perform a thorough investigation. Thank you for providing us with these details as they will help us to determine the cause for your issue. If you do not receive a response within 48 hours, please feel free to check up on your issue by sending us a follow-up email. Thank you for your patience!

Regards,

*****
Customer Support
www.outspark.com

Ticket Details
===================
Ticket ID: ****
Department: General
Priority: Medium
Status: Closed

Here's something else for you. I asked about the bugged Hunter's War Rant. It's been past two days with no reply... and I am in the same time zone as them so there's no excuse. Then later I see that they have taken it off their "Known Issues" sub-forums BUT they failed to let everyone else know of the status. Officially, was it fixed or not? I forgot who but one of the staff replies to a thread and says there wasn't a problem to begin with...?

If it was only one person with the complaint then we can dismiss it as them having bad luck. But so many people ran into this problem and yet they do not do anything about it nor say anything official about this.