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Old 04-02-2008, 02:20 AM   #1
NotMyWay
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In-Game Name: NotMyWay
Current Level: 屰
Server: Epith
Posts: 562
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Outspark's Customer service...

I submitted a ticket about 2 days ago, explaining to Outspark that "After the recent patch which was supposed to have increased the maximum number of HP and SP stones, the maximum number of SP stones I could carry has decreased instead. I used to be able to carry 37, and now I can only carry 35". (I still had 37, its just that when I go to the stone seller it says "maximum: 35".) And so, I recieved a reply.

Quote:
Dear *****,

Thank you for contacting Outspark.com support. I sincerely apologize for the issue you have had with your HP/SP carrying capacity. I have carefully looked into your account and according to our records, you have 44 HP and 37 SP. Did you happen to use two stones becasue our records show that you have 37 SP? If you have any further issues please feel free to contact us again. We appreciate your feedback and support during our BETA period. We are working hard to make www.Outspark.com the best internet gaming site ever!

Regards,
*****
Customer Support
www.outspark.com

Ticket Details
===================
Ticket ID: ****
Department: Fiesta Technical Support
Priority: Medium
Status: Closed
Outsparked again!? Was my explaination not clear enough?
BETA with cash shop?
And why is it closed when they havent even solved the problem?

I tried re-explaining to them and gave them a link to a screenshot, hopefully they can understand that...
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