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I think that in terms of in-game events and such... it should be available to all players regardless of cash shop or not. Otherwise it'll seem like you're forcing people to buy these cash items, indirectly. :/
And whether the bots/gold sellers help with inflation or whatever... they're still a nuisance to the community. It's been months since the Cash Shop opened, I'd expect something more than many bugged quests and server crashing. They have more than enough to get a better server from all these people buying cash items as well as for devs to fix the game.
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