[AngellicDiety]

All I have to say is whilst the rational behind cash shop items paying for the running of the service, there are ways to drastically reduce the affect of cash shop items.

A "Bonus" is favorable for a cash shop user. I dont mind the fact that they can level faster with their [+9] equipment, weaponary, experience cards, blessing of teva, and of course extended hp/sp buff.

However, what I disagree with, is being denied the ability to participate in events simply because I dont purchase things from the cash shop.

Dont get me wrong, I have more than enough money to be able to buy everything I want in the cash shop. If I wanted to I could [+9] all my armour. I could buy the 1 month exp card, and blessing of teva, as well as the hp/sp buff for as long as I play. I could buy myself a nice critical-rate increasing costume. I could even buy myself a nice little raccoon. I could literally spend a hundred dollars each month on this game if I really wanted to.

Although your reasoning is perfectly valid, it promotes outsparks actions. Outspark, although doing their best, is still not producing satisfactory results. If they tested their patches before they released them, then I'd be more than willing to begin buying cash shop items again. However, with this freezing issue I have with XTrap, and the fact that it took them 4 weeks to resolve the fighter-skill animation bug, I'm reluctant to ever support them again.

Please, dont come posting that its not outsparks fault they put out a fault patch. If they even remotely took the time to test it they would've seen something wrong...

Outsparks service is nothing like Blizzards. Blizzard - makers of World of Warcraft, at least take the time to address your problem as quickly as possible. Blizzard works under the assumption that your problem genuinely exists, and try's their best to resolve it with you.

I email outspark about my XTrap issue - response I get from a customer service was basically "We dont seem to have anything wrong on our end." Basically they say, shut up and screw off.

I refuse to give them money to support their game. With the attitude that they have given (minus some of the GM's since they seem to be the only ones who try to actually help me), I'd rather that outspark goes broke.

It's a little harsh, yes, but if outspark was anything like Blizzard, then I would be more inclined to support them in any way or fashion.


Also, if you really want proof why outspark customer service is complete bullshit (sorry for the profanity): it is the fact that they dont even ask for a complete set of information. One thing commonly asked for by any other customer support from a game I've played is the "Dxdiag.log" containing all the information they need about my computer, specifications, drivers, etc.