Fiesta Fan Forums - [Outspark]New Contact for GMs

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- - [Outspark]New Contact for GMs (http://www.fiestafan.com/forums/showthread.php?t=8667)

Ivramire

05-18-2008 11:38 PM

[Outspark]New Contact for GMs

Quote:

Originally Posted by SKiNG

Hello Fiesta Players,

From this day forward, we ask that you please send all future Private Message inquiries to Fiesta_Help on our forum. All Fiesta Staff PM boxes will be closed temporarily so please remember to send your PMs to Fiesta_Help.

Fiesta Staff will be using this PM box from now on in order to better answer your questions and listen to your comments more effectively.

To send us a PM, login to the forum and select the "Private Message" link under "Quick Links" at the top of the page. Then select the "Send New Message" link on the left of the page and type Fiesta_Help in the Recipient Username(s) field. Now enter the title of your message and the message you wish to send to the Fiesta staff. You can then submit your PM.

Thank you for your cooperation and we wish you a good day.
- Outspark Staff

Source

is this a permanent centralized PM box? They say 'temporarily' and 'from now on' at the same time.

Hessah

05-18-2008 11:44 PM

I think they meant the GM's individual PM box will be closed "Temporarily"... but all enquires to be sent to Fiesta_Help "from now on"...

Sero	05-18-2008 11:45 PM

Exactly... Oh well permanent or temporary, I hope this'll be really effective o_O

Ivramire

05-18-2008 11:47 PM

I hope CL's aren't included into this, and if all 'staff' (GMs, CSRs, CLs) share it, aren't GM issues different from CSR and CL issues? Why would they need one massive in-box o-o?

Hessah

05-18-2008 11:53 PM

They said Outspark Staff... i hope that doesnt mean CLs... coz... technically.. they're not staff...

Ivramire

05-18-2008 11:54 PM

I'd think it was just GMs for now based on the title, but they did say before about clustering PMs

Hessah

05-18-2008 11:58 PM

You mean the thread where SKiNG asked about wat we think of a centralised PM box?

Yosei

05-19-2008 12:47 AM

The GMs have temporarily turned off their personal PM boxes. Probably so everyone can get in the habit of PMing Fiesta_Help. Eventually, you will be able to PM the GMs individually, but they prefer it if you send all of your issues to Fiesta_Help.

Ulrike

05-19-2008 02:38 AM

even if CLs are included, I'll just bug Yosei here haha

Yosei

05-19-2008 03:13 AM

Nah, we don't have access to that PM.

Vasu	05-19-2008 05:19 AM

I think this'll help them decide who does what job better. So should we send evidence of killstealers, bots also to Fiesta_Help?

MikeyG

05-19-2008 05:21 AM

Handy dany... to bad ive never actrually contacted a gm.

Sero	05-19-2008 05:53 AM

I hope so, and I haven't tried contact either. Cause my friends did all the reporting for me before, like when we party and others kill steal or train on purpose or etc. Never worked.

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