Ohwtf?
 

Yeah so I charged SC onto my account... and when I get home, it's blocked!!

Something happened, and the prepaid I used tried to get charged twice!

WTF

Now I can't log into anything other than the forums

omg this is frickin' scary T_T

Someone might have access to my bank account too... because that's the other thing I was using if I needed a quick SC charge.

The only thing I can think of, is that your payment failed to go through after you received the SC. They will block you if there is some financial problem and they don't receive the money.

Why do they block you, why not just Not give you the SC?

Maybe because they give you the SC and wait for the transaction to go through, not really sure.

Been some threads with this on the officials too.

O.o - wow. I always wondered about that, but now at least I know.

Contact support@outspark.com, theres an issue where under some circumstances, peoples accounts will lock up, something about their system detecting fraud?

That's really stupid.... o_o






< Tyra Banks agrees. Contact the support/CRSs.

That's what happened.

Then the Prepaid that I emptied onto it (non rechargeable) they went after next for the money.

Since that didn't work, they left me a nifty 1-877 number to call to deal with this.

And I ended up wire transferring $25 into their account...

hopefully.

If not...

I have early release from school, and I'll totally go up to my bank,

look them in the eyes,

and tell them "Here's my account info, my ID, and their account info. Give then 25 of my dollars... so that I can play my game. Thanks."

^^

Ouch. If you manage to solve this, use Visa GiftCards next time.

Good luck.

I tried getting a Visa GiftCard...

but all they have are those GreenDot things...

Which have $4,95/month expense fees.

And I'm not paying that just so that I can pay someone else.

>.>;

Dear Tylor,

Thank you for contacting Outspark.com Customer Support!

In order to help you resolve your issue, I will require some information. If you would be so kind, could you please provide me with the following?

• Email address use when purchasing:
• Your First and Last name:
• Account Login ID:
• The SparkID of the account the SparkCash has been purchased on:
• The Invoice ID from your Paypal email:
• Amount of transaction:
• Date of transaction:
• In Game ID:
• Server name:
• Any other information that may provide useful in order to help you resolve your issue:
• Items purchased:

If you have any further issues please feel free to contact us again. We appreciate your feedback and support during our BETA period. We are working hard to make www.Outspark.com the best internet gaming site ever!

Regards,

Billing Administrator
www.outspark.com

Ticket Details
===================
Ticket ID: *YOUR MOM*
Department: Billing/Payment Issues
Priority: Medium
Status: Closed


I totally got this after sending in my request for my acct to be unlocked...

check it...

WTF IS WITH "Status: Closed"?!

I mean REALLY.

He's asking for MORE info so that he can further help me...

WHY is it closed?

If he doesn't help me...

>.>;

EDIT:

Yeah he helped me...

by telling me that there was a payment discrepency... and if I don't fix it withing the next 7 days...

/perma-banned.

Do you have the message of him saying that if you don't fix it you will get permabanned?

That all sounds really unpleasant. Yeah? Feel sorry for you, hope it gets worked out.

Dear Tylor,

This communication is to alert you to a potential billing discrepancy. At this time Outspark Inc. has been notified of a billing reversal or “chargeback” pertaining to the below account. Considering the free nature of our service it is common practice to suspend and/or terminate an account with a billing discrepancy of this nature. However, we value your business and would like to alleviate this discrepancy.

At this time the associated Outspark.com or game account has been temporarily suspended pending one of the below actions.

Account Name: booyah8876

Transaction ID: If a tree falls in the woods, does it make a sound?

Amount: $50.000.000.000,01

To regain access to the suspended account:

Contact the payment gateway (PayPal, Pay by Cash, etc.) and ask to reverse the chargeback and/or dispute. This will clear and/or reverse the associated chargeback.

For your convenience, this temporary suspension will be in place for approximately seven (7) days. This extended suspension period will grant the purchaser the necessary time to properly resolve the billing discrepancy. However, should no action be taken the account will be subject to permanent closure immediately following this seven (7) day grace period.

Thank you for your patience.

Regards,

Billing Administrator
www.outspark.com

o_o

At first I thought the transaction ID and the amount were real.

And then I read your edit.

Are you going to be able to resolve the issue within the time-limit? 0-0

How did you get the "chargeback" anyway?

Sparkcash = Fail

Lets boycott the premium items for a month. Hell it worked on gas in the 80's...

Shes puking from the disagreement =D