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-   -   Reason behind Outspark "misses"... (http://www.fiestafan.com/forums/showthread.php?t=7122)

Belaslav 04-04-2008 03:31 AM

Reason behind Outspark "misses"...
 
My best guess would be that they lack skill in their communications system with OnOnSoft, thus resulting in misunderstandings as well as certain parts being neglected/missed and thus not resulting in proper fixes. Not to brag, but I've done programming before, and some of the things would take me 5-10 mins to fix, like repetitive spamming or skill timing bugs. But still, what amazes me is that after all this time, they haven't improved their communication system... Makes me really question their motives.

O-mie 04-04-2008 03:42 AM

Lol. Yeah most of the bugged quests are probably just missing a ; or whatever closing tag they use >_>

Belaslav 04-04-2008 03:46 AM

Then that calls for unqualified staff at OnOnSoft. Or too cheap to get data analysts and testers.

Hyper 04-04-2008 03:51 AM

Quote:

Originally Posted by O-mie (Post 120077)
Lol. Yeah most of the bugged quests are probably just missing a ; or whatever closing tag they use >_>

Exactly.

90% of them are just because there's a [...} or {...] instead of [...].

Lol @ them.


There are also TONS of typos in this game... @.@"

I honestly feel remorse when a professional company misspells the word "hammer" or "lightning".

Belaslav 04-04-2008 03:54 AM

I don't think they did it by hand, they probably used some stupid translator program.

BuzZzKiLL 04-04-2008 03:56 AM

i cant believe its takin em so long to fix the mage glitch thing -.- i died in a pvp match cuz of it.......

Triumph 04-04-2008 03:59 AM

They have to spend time replacing those keyboards and computers damaged by spilled coffee, you know. Can't let those cash shop items stay out too long!

Ironically enough, they basically quadrupled the price of the Dog Sleigh. I recall buying them for 975 SparkCash each for 30 days.

'Tis a brilliant marketing ploy. My salutations.

Hessah 04-04-2008 04:01 AM

I've figured that the April Fool item is just that.. April Fool

everything that was 30 days, was out again for the same price for 7 days...

if you bought it... you're fooled!

Hyper 04-04-2008 04:06 AM

Quote:

Originally Posted by Belaslav (Post 120114)
I don't think they did it by hand, they probably used some stupid translator program.

There are translators that randomly put spaces between letters of a word? Or that switch letters around? Or ones that think that [ in Korean means } only sometimes?

xD

Triumph 04-04-2008 04:07 AM

Quote:

Originally Posted by hyperswoss (Post 120140)
There are translators that randomly put spaces between letters of a word? Or that switch letters around? Or ones that think that [ in Korean means } only sometimes?

xD

Lol.

I know what you're talking about. xD

viasta 04-04-2008 05:04 AM

the reason is outspark are too lazy to send problems to Korea

BuzZzKiLL 04-04-2008 05:07 AM

hey viasta guess what! I GOT BRAWL! and jus to show u im not rubbin it in ure face guess what! MY WII WONT READ IT!!! YAAAAAAY!!!! i looked it up and found out that i have to send it to nintendo to get it cleaned.....its been happening to a lot of wiis so blaaaaah. by the time i get my wii sent ull have one lolol

04-04-2008 05:09 AM

lol i like xbox 360 best lol

viasta 04-04-2008 05:13 AM

hey, not on topic and yes, xbox360 is the best, I have been pwning in Halo3, and my friend have been pwning me when I am on his team on Ranked Big Team! GAHHHHHHHHHHHHHHH!! He wont stop killing me because I got the freaking shotgun~_~..and he dies right after he gets the shotgun
now back on topic
or maybe just Outspark dont' care about their players, just the money from CS to scam the players after Beta testing with the wipe.

In outspark's mind..
Player =/= Money
Scam =/= Loss of players

In a caring, responsible game sponsoring site...
Player = Money
Scam = Loss of players

NotMyWay 04-04-2008 11:24 AM

They have an entire computer dedicated to the cash shop, and the cash shop still sells items after "coffee is spilled on it", just goes to show their piorities i guess?

SKiNG 04-04-2008 11:35 AM

Quote:

Originally Posted by Belaslav (Post 120044)
My best guess would be that they lack skill in their communications system with OnOnSoft, thus resulting in misunderstandings as well as certain parts being neglected/missed and thus not resulting in proper fixes. Not to brag, but I've done programming before, and some of the things would take me 5-10 mins to fix, like repetitive spamming or skill timing bugs. But still, what amazes me is that after all this time, they haven't improved their communication system... Makes me really question their motives.

Nice guess but no...

So you've done programming before? Great! Now try developing an entire game then localizing a few hundred thousand lines of text in a different language for 5 different countries hoping that the other country understands you. Don't forget that the developer has to manage different content for each country.

Quote:

Originally Posted by Belaslav (Post 120114)
I don't think they did it by hand, they probably used some stupid translator program.

I believe it was done by hand (This was before I started). But like stated above ^^ (few hundred thousand lines of text). Understand that when Outspark acquired the game, it needed to be translated. At that time, Outspark only had 2-3 employees capable of translating the game in a span of about 1-2 months. Company was a startup with no money so it needed to be done fast.

Quote:

Originally Posted by viasta (Post 120230)
the reason is outspark are too lazy to send problems to Korea

So I guess I just sit here and twiddle my thumbs all day and all the fixes that do come out just magically appear :(

Please have logical sense with your negative comments towards our company.

Quote:

Originally Posted by NotMyWay (Post 120364)
They have an entire computer dedicated to the cash shop, and the cash shop still sells items after "coffee is spilled on it", just goes to show their piorities i guess?

Hmm, I hope you're not serious. This is a role playing game so sometimes we like to role play our story lines. No we don't have a computer dedicated to the cash shop.

Belaslav 04-04-2008 11:42 AM

Quote:

Originally Posted by SKiNG (Post 120367)
Nice guess but no...

So you've done programming before? Great! Now try developing an entire game then localizing a few hundred thousand lines of text in a different language for 5 different countries hoping that the other country understands you. Don't forget that the developer has to manage different content for each country.

Um... wouldn't it be easier to create separate teams for each game version? And nice of you to join us.

SKiNG 04-04-2008 11:54 AM

Quote:

Originally Posted by Belaslav (Post 120368)
Um... wouldn't it be easier to create separate teams for each game version? And nice of you to join us.

Well, when you're developing a free game, you don't exactly have enough people or funding to do that.

Ons On is a very small company. It doesn't even feel like a company, more like a group of guys getting together to make a game. Which I think it really is.

AngellicDiety 04-04-2008 12:00 PM

THe real reason the patches seem to introduce bugs and things are difficult to patch is because proper software engineering practices werent implemented.

One of the major differences that seperate American made content with Asian made content.

Proper Software Engineering practices would create a layered system where the core of the game is build stable, and additions are made externally, without affecting the core-layers in any sort of way.

Alternatively there are many design patterns, and software engineering practices that can be followed - obviously none of them followed by OnOnsoft. Otherwise a simple error like "bugged skills" would be easy to locate - so easy in fact it would literally take seconds.

toolrocket 04-04-2008 01:16 PM

^nerd alert^

Ringetsu 04-04-2008 01:23 PM

Quote:

Originally Posted by NotMyWay (Post 120364)
They have an entire computer dedicated to the cash shop, and the cash shop still sells items after "coffee is spilled on it", just goes to show their piorities i guess?

LOL xD That must be some ultra comp they have but then again doh :x sis told me asian version bug is usually fixed in uber fast time cuz asian pplz is very picky about their games :x
:P

toolrocket 04-04-2008 01:32 PM

I wonder if American Fiesta operates under a license or something? As in, they can't modify the code in any way because they dont technically OWN it - they have to wait for the software owners to fix the bug? SKING any words on that?

booyah8876 04-04-2008 01:47 PM

Quote:

Originally Posted by SKiNG (Post 120370)
Well, when you're developing a free game, you don't exactly have enough people or funding to do that.

Ons On is a very small company. It doesn't even feel like a company, more like a group of guys getting together to make a game. Which I think it really is.

That's what I was talking to Centrix about.

I asked him if it was a company, or what was OnsOnSoft?

He said it was a small place >.<;

I have problems with the fact that any Cash Shop items get fixed before anything, and not to mention faster...

but it's not like I quit playing the game because of that.

The game is fun, I pay to play, and I love the community.

I never said I was playing the game for the actual gameplay, which is why a lot of the GoR members quit, and moved to Cabal/Mabinogi.

Quote:

Nice guess but no...

So you've done programming before? Great! Now try developing an entire game then localizing a few hundred thousand lines of text in a different language for 5 different countries hoping that the other country understands you. Don't forget that the developer has to manage different content for each country.
Ähm...

What languages?

I <3 foreign langauges :3

SKiNG 04-04-2008 05:47 PM

Quote:

Originally Posted by AngellicDiety (Post 120371)
THe real reason the patches seem to introduce bugs and things are difficult to patch is because proper software engineering practices werent implemented.

One of the major differences that seperate American made content with Asian made content.

Proper Software Engineering practices would create a layered system where the core of the game is build stable, and additions are made externally, without affecting the core-layers in any sort of way.

Alternatively there are many design patterns, and software engineering practices that can be followed - obviously none of them followed by OnOnsoft. Otherwise a simple error like "bugged skills" would be easy to locate - so easy in fact it would literally take seconds.

^^

Loveless 04-04-2008 06:05 PM

I am absolutely annoyed by the bugs and all that but I still love the game and come back to it even after going to other (better) games. I've come back to Fiesta even after playing BK which is, by far, 100x better. I can read and speak Japanese just fine but Fiesta obviously has more people 'alive and moving'.

I also pay for the CS items though I'm waiting on the HWR to be fixed cause that's my #1 favorite item in there. I'm hoping to hear that it's working fine and that I can activate it without a problem. *hints to SKiNG*

Aerythia 04-04-2008 07:04 PM

I don't fully understand where Outsparks abilities to control the game end and where OnsOnsoft (apologies for blatent misspelling I am sure ^^) responsibilities begin.

However I find it hugely frustrating when I am essentially paying more that a pay-to-play game PER MONTH and there are so many errors left to tick over month and month. The quest bugs are the ones that irritate me the most. Please correct me if I am wrong, however the impression I get is that such bugs are somewhat easy to fix. If this is the case then why are poor level 49s having to grind an entire level due to their single quest being bugged since the beginning of time? Why are 71+ suffering due to the fact that the TR quests are bugged? Worst of all, why are Archers being forced to use Fame to BUY their level 60 skill? This is terrible for them and I would like to know whether the fact has ever crossed the minds of the Outspark Team that poor newly promoted Scouts that are decompers are having to pay people to get the skill for them due to having used all their fame for Alchemy Stones?

Fear not Archers, next week you will get a new outfit in the Cash Shop! Perhaps you can see how bitterness and disappointment can accrue in people.

Personally I feel that a lot more people would be happier with everything if there was obvious effort to fix things which people have been complaining about for ages. The Archer class has finally been started on which I believe everyone is grateful for. However quest bugs have been around since the very first day... when the level cap was raised some were fixed I know, however there has been no obvious effort to do any more in the 3 and a half months following this event.

Quest bugs are only a single example of many I can think of. Another is, as mentioned, the bad spelling and grammar of many items in the game. I enjoy the game but everytime I see "hummer" I want to cry. It contributes to ruining the general professionalism of the game.

It is bad practice to complain about something without giving suggestions for improvement, so here are mine.

1. Implement a thread where gamers can report to Outspark grammatical quest errors, along with spelling mistakes. Slowly this thread can be pruned as errors are rectified. If you feel this to be too much work, hey hire me for a few months, I'm free before I start my teacher training ^^. English is my first language and people used to call me "dictionary" in school teeheehee ;).

2. Attempt to strike more of a balance between the implementation of Cash Shop items and ingame bug fixing. Also, those bugs which people have been complaining about vocally for months, prioritise please. This will stop a lot of griping about the aims of Outspark.

3. Utilise the willingless of gamers to help as much as you can. Believe it or not, we are an incredible resource of knowledge about YOUR game. I'm not saying listen to the person who goes "OMGZ MAGE SUCK and they need uber fire attacks lyk NOW so I can ownzorzzz in PVP!" However, as you instigated "Community Leaders" I am sure there are others who would be willing to give up an hour or so free time every day to help out with issues.

4. Give level 72 a quest, that level was HELL in MMORPG form :P.

5. MAKE CLEAR the limits of Outspark and things which lie ONLY in the realm of OnsOnsoft. I already said that personally I don't know the limits to the power the company. Maybe if I and others did then we wouldn't inadvertently complain about things that are beyond your control!

I have many more suggestions and I hope SKiNG at least has time to read this. I personally feel this: correct me if I am wrong. Fiesta has become bigger than you imagined it would have and right now you are slightly over your heads a little ^^. If I am wrong then I apologise deeply.

From a gamer who spends more per month on your game than WoW monthly fees :D.

~Aerythia, level 75 Mage (yay Mages!) of Teva Server.

EDIT: I made critisism and suggestions, I forgot to add the positives, where I feel Outsparks are going in the right direction, always nice to do that :).

1. Recently, when servers have gone down unexpectedly, announcements informing gamers of what is happening have been a lot prompter and are also updated with the status of the situation once in a while. Thumbs up for this.

2. The "upcoming features" section is nice, although *cries* don't put things up TOO far in advance please, I can't wait for the new PvP area, I wish for it every patch since it was mentioned :D. Teeheehee!

3. Some work on the Archers finally. I had many high levelled Archer friends who were on the verge of quitting, now they are going to stay :D.

Belaslav 04-04-2008 09:12 PM

Um... That's a huge wall of text.

Quote:

Originally Posted by SKiNG (Post 120370)
Well, when you're developing a free game, you don't exactly have enough people or funding to do that.

Ons On is a very small company. It doesn't even feel like a company, more like a group of guys getting together to make a game. Which I think it really is.

Then please tell why did they create 5 DIFFERENT game versions in the first place...?

Loveless 04-04-2008 09:28 PM

Quote:

Originally Posted by Belaslav (Post 120469)
Um... That's a huge wall of text.



Then please tell why did they create 5 DIFFERENT game versions in the first place...?

I think that's not entirely up to them... but the people who license them such as Outspark and Hi5!Entertainment (Japan) thought the game was worth publishing in their own countries. And of course they want to make money so they say "Okay, we'll make one for your country".

viasta 04-05-2008 12:50 AM

then if SKiNG said Angellic is right, Outspark should hire people who are actually able to engineer softwares, programs properly and not create more problems when trying to fix them.

Loveless 04-05-2008 02:52 AM

Quote:

Originally Posted by viasta (Post 120644)
then if SKiNG said Angellic is right, Outspark should hire people who are actually able to engineer softwares, programs properly and not create more problems when trying to fix them.

^This may have helped. Lol...

viasta 04-05-2008 03:18 AM

Quote:

Originally Posted by Loveless (Post 120797)
^This may have helped. Lol...

it would have help A LOT

MaxOff 04-05-2008 11:03 AM

Quote:

Originally Posted by SKiNG (Post 120367)
Nice guess but no...

So you've done programming before? Great! Now try developing an entire game then localizing a few hundred thousand lines of text in a different language for 5 different countries hoping that the other country understands you. Don't forget that the developer has to manage different content for each country.

For such problems, there is software like subversions. And the best? its opensource and can be used for free.

Quote:

Originally Posted by SKiNG (Post 120367)
I believe it was done by hand (This was before I started). But like stated above ^^ (few hundred thousand lines of text). Understand that when Outspark acquired the game, it needed to be translated. At that time, Outspark only had 2-3 employees capable of translating the game in a span of about 1-2 months. Company was a startup with no money so it needed to be done fast.

And why aren't u proofreading now?
Also why weren't the translators correctly informed? There are a lot of bugs
because the "tags" in QuestDialog were plainly wrong, or incorrectly translated.


Quote:

Originally Posted by SKiNG (Post 120367)
So I guess I just sit here and twiddle my thumbs all day and all the fixes that do come out just magically appear :(

Please have logical sense with your negative comments towards our company.

If u guys don't have enough know how to fix and bugs, and OnOnSoft just likes to be late, why don't u ask people in the community? We are not all a bunch of kids.

booyah8876 04-05-2008 12:18 PM

Quote:

Originally Posted by viasta (Post 120644)
then if SKiNG said Angellic is right, Outspark should hire people who are actually able to engineer softwares, programs properly and not create more problems when trying to fix them.

I think that's one of the jobs they have available~

:3

viasta 04-05-2008 08:14 PM

Quote:

Originally Posted by booyah8876 (Post 120926)
I think that's one of the jobs they have available~

:3

yepyep, just hire a good software/program engineer, problems solved.

Loveless 04-05-2008 08:32 PM

I'm sure there are enough CS players to support hiring them... if it gets things fixed I'll keep supporting too.

Belaslav 04-06-2008 06:18 PM

So where's Sking?

Yosei 04-06-2008 06:26 PM

Quote:

Originally Posted by Belaslav (Post 121471)
So where's Sking?

Home, tending to his life.

Hessah 04-07-2008 12:38 AM

Quote:

Originally Posted by Belaslav (Post 120469)
Then please tell why did they create 5 DIFFERENT game versions in the first place...?

I assume that the 5 versions (countries) are probably Korean, Japan, China, NA (Outspark) and wat use to be GameNGame server...

If they dont make different version for each country, say they only ever had the Korean Server.. then we would never have known that this game existed and be able to play it....

Ulrike 04-07-2008 02:24 AM

Quote:

Originally Posted by O-mie (Post 120077)
Lol. Yeah most of the bugged quests are probably just missing a ; or whatever closing tag they use >_>

qft >>

I REALLY hope they fix that. I *kinda* know how to fix it myself, but I don't want to because I'm afraid I'll be breaking the TOS ><

Loveless 04-07-2008 02:38 AM

When you think about it though... if players are able to fix it or even see it in the files the exact mistake... it really shouldn't take so long to fix these sort of things. Especially these minor bugs like quests. :/


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