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-   -   [Outspark] About The European IP-block (http://www.fiestafan.com/forums/showthread.php?t=10226)

Yosei 07-01-2008 12:15 AM

[Outspark] About The European IP-block
 
Quote:

Greetings Fiesta players,

We would like to inform our European friends that a local version of Fiesta will soon be available in your area. Gamigo AG now holds the European publishing rights for Fiesta in countries including Germany, France and Spain. Outspark can no longer provide support for Fiesta players with IP addresses in these areas.

We encourage those who reside in those areas to visit http://fiesta.gamigo.com for more information about Fiesta in your part of the world.

Please be aware that this announcement does not pertain to any of our other games. Should you wish to enjoy Secret of the Solstice, Bread 'n Butter or Project Powder, we encourage you to do so! Please direct any additional questions to support@outspark.com.

Best Regards,

-The Outspark Team
Source

To prevent this thread from knocking out other announcement threads, please discuss the announcement here if possible. I know theres going to be a big discussion going on about it.

Isuma 07-01-2008 05:48 AM

Ok, so are those the only countries or is it like definetly just the continent?

Like what about the people in England and Britain will they still be able to play on outsparks fiesta?

And lastly, when they redownload the info from that fiesta will they have to restart their characters from lvl 1?:uhoh:

Ivramire 07-01-2008 05:57 AM

Quote:

Originally Posted by Yosei (Post 177061)
Source

To prevent this thread from knocking out other announcement threads, please discuss the announcement here if possible. I know theres going to be a big discussion going on about it.


?


Quote:

Originally Posted by Isuma (Post 177616)
Ok, so are those the only countries or is it like definetly just the continent?

For now, only those.


Quote:

Originally Posted by Isuma (Post 177616)
And lastly, when they redownload the info from that fiesta will they have to restart their characters from lvl 1?:uhoh:


Yes.

A_Forever 07-01-2008 05:58 AM

Didn't Bela already post a link of this? I'm sure he did.

EDIT: Mmm. Never mind. He did but its in All The Rage.

Dezza 07-01-2008 05:30 PM

They appear to have reverted their decision for now:

Quote:

Hi everyone,

I'm passing you the information as I get it and forgive me if I can't keep up with the thread pages to respond to individual messages.

As of right now: I was just told that NOBODY is being blocked. We removed the IP Block.

Next: We will be working with Gamingo on some kind of transition plan.

I am not sure when that will happen.

That's all I have for now.

Thanks.
http://www.outspark.com/forums/showp...postcount=1037

Ivramire 07-01-2008 05:46 PM

I just wish they'd make up their minds :/

Zwivix 07-01-2008 06:53 PM

Yeah, for the better of the game and community not just their money...

Zwivix 07-04-2008 05:13 PM

Just in case not everyone knows whats going on. Dont give away just stuff just yet!!!!!
---
By CSR_Joker
---
We've been discussing this issue with our community in various threads. You asked for this sticky and here it is:

This is the place to follow any news regarding our announcement for Fiesta European players on our service. I will try to summarize what has taken place so far and we will add more news as they become available.

-On Monday 6/30: We announced that a local version of Fiesta will be available in Europe starting with Germany, France and Spain and we blocked German IPs. The community reacted and asked for a better solution and advance notice.

-On Tuesday 7/1: We responded to the community by removing the German IP Block and apologized to our German players. We also announced that we are working on a better solution including a transition plan with Gamingo.
We also made sure we give you advance notice in the future on upcoming IP Blocks.

-On Wednesday 7/2: We continue to engage and respond to our community in various threads on the forum.

What is the latest as of Thursday 7/3?

We are in the middle of negotiations with Gamingo an a solution that will hopefully resolve this issue where the results are favorable to the players, a goal we are putting at the top of our list.

We ask for your patience until we reach a solution.

Thank you.
---
Source

Carmasa 07-05-2008 07:23 PM

Damn. They need to know that they are in control. They don't have to appologize, they're doing their job. >_>

Belaslav 07-05-2008 08:11 PM

True, but it's appealing to the players, isn't it?

bloodrops 07-06-2008 06:18 AM

True that too lol. Very appealing

Zwivix 07-08-2008 09:37 AM

UPDATE:
By CSR_Joker
---
A NOTE REGARDING ONGOING FIESTA SERVICE

As you may already know, Outspark is making some changes to the way we serve Fiesta players located in Europe.

Due to the success of Outspark's Fiesta, local publishers no longer want Outspark to accept new Fiesta players from several European countries. Beginning on July 14, 2008 at 12pm PDT (GMT -7 hours), we will no longer accept new Fiesta players from Germany, Austria and Switzerland. Residents of these countries who have been playing Fiesta through Outspark's English service prior to July 14, 2008 at 12pm PDT may continue to enjoy this immersive game at Outspark.com. Please be aware that character transfers to other Fiesta service providers will not be allowed.


The Outspark community is like a family to us and we are saddened to no longer be able to support new German, Austrian, and Swiss Fiesta players. At the same time, we are excited to offer players from these countries access to our other great games including Secret of the Solstice, Project Powder, Bread 'n Butter—and the awesome titles coming to Outspark.com in the near future!

We apologize for any inconvenience this may have caused and want all of you to know that we continue to be committed to bringing every Outspark member the best possible games and online entertainment service with our game masters.

-The Outspark Team

booyah8876 07-08-2008 12:13 PM

Quote:

Originally Posted by Zwivix (Post 183446)
Due to the success of Outspark's Fiesta, local publishers no longer want Outspark to accept new Fiesta players from several European countries. Beginning on July 14, 2008 at 12pm PDT (GMT -7 hours), we will no longer accept new Fiesta players from Germany, Austria and Switzerland. Residents of these countries who have been playing Fiesta through Outspark's English service prior to July 14, 2008 at 12pm PDT may continue to enjoy this immersive game at Outspark.com. Please be aware that character transfers to other Fiesta service providers will not be allowed.

Aren't we a little arrogant this morning?

Damn I hate companies like that.

Anyways looks like I'm staying~

*walks of the immigration boat*

hi guys :D

Villi 07-08-2008 01:24 PM

same ^^

Mwahhhah the sexybeast is back :P
btw are u russian booyah? xD

Zwivix 07-08-2008 02:29 PM

He's German...Das Boot!

booyah8876 07-08-2008 03:16 PM

I'm from Cali...

and Ohio...

Oo.

Hyper 07-08-2008 09:55 PM

This is pretty amazing. I think someone at Outspark (named CSR_Joker) is puffing the magic dragon.

Quote:

Originally Posted by Alpha (Post 7136)
Hello everyone,

Outspark continues to confuse us :rolleyes:

From our point of view the situation has not changed. It is really strange that Outspark is stating something without consulting us, but it seems that they do not want to give your chars away, denying a transfer though it is technically possible, and keeping you until you suddenly wake up and are banned. I would be happy if we had reached an agreement yet, but it seems Outspark is just ignoring the legal situation for now, not even replying to mails recently.

We have been open with you from the beginning on the legal situation and I am sorry I cannot give you more detailed infos yet. Please be patient...

Regards,
Alpha

One.

Oh, wait?

Quote:

Originally Posted by CSR_Joker
Folks,

I gave you our company official announcement after we spoke with Gamigo this morning.

I'm not sure who this Alpha person is, if he is a staff with Gamigo, he should check with his management.

And...

Quote:

Originally Posted by Alpha (Post 7231)
WTF???

Just for the record, I am the Marketing Director for gamigo who negotiated the contracts for Fiesta EU and is responsible for all our games. Neither me nor the CEO of gamigo have been discussing this morning with Outspark, in fact we have been waiting for a reply to emails send by us last week because we wanted to make a joint statement.

I am really not ammused by this.

Wow.

Outspark is... Pruh-tarded.

MaxOff 07-08-2008 10:10 PM

One big HORRAY for Outspark and there negotiations methods.

and another quote from Alpha
Quote:

Originally Posted by Alpha
We have been actively trying to reach an agreement and joint statement with Outspark since we signed the license early this year - even before then. All communication attempts have been turned down until recently. Until today views on the matter have been exchanged, but no agreement has been reached (as you can see by the fact that there was no joint statement). I think it is not fair of US GMs to call us "unprofessional" as we have not been making announcements without consulting with the other party as they have several times - we only said that nothing had been decided yet and that we wanted you to be patient. That is the current status still.


Hyper 07-08-2008 10:12 PM

^Negotiating. Some might call it blatant lying. I'm one of those people. =)

Ralath 07-08-2008 10:17 PM

Makes for good drama. :smarty:

booyah8876 07-08-2008 10:46 PM

Quote:

Originally Posted by Hyper (Post 183803)
This is pretty amazing. I think someone at Outspark (named CSR_Joker) is puffing the magic dragon.



One.

Oh, wait?



And...



Wow.

Outspark is... Pruh-tarded.

That makes me...

Yeah...

>.>;

Hessah 07-09-2008 01:34 AM

Quote:

Hello everyone,

Outspark continues to confuse us

From our point of view the situation has not changed. It is really strange that Outspark is stating something without consulting us, but it seems that they do not want to give your chars away, denying a transfer though it is technically possible, and keeping you until you suddenly wake up and are banned. I would be happy if we had reached an agreement yet, but it seems Outspark is just ignoring the legal situation for now, not even replying to mails recently.

We have been open with you from the beginning on the legal situation and I am sorry I cannot give you more detailed infos yet. Please be patient...

Regards,
Alpha
wow wow wow.. i hear accusations there~

just because it's "techincally possible" doesnt mean outspark has it do it... why give your account info away so easily when they could try negociate and keep users in their community (all these ppl complaining about wanting to play with their frds..?)

if Outspark just sold your account coz Alpha said so, then there's really no chance of you playing on Outspark server... (you dont think u can log into BOTH outspark and Gamigo game server, did you?)

MaxOff 07-09-2008 02:00 AM

Ahmm hessah i think u are hoping for the impossible: Unless outspark makes an 180° turn, there is no chance in heaven that the total block will not happen.

Hessah 07-09-2008 02:04 AM

hasnt PROXY been screaming all over the forum?!?!

they IP block... people "find alternatives"... but the account is still with outspark.. you can still possibly get in... even if you have to move countries :think:

but if they sold the account to Gamigo... no proxy is gonna help ya!

Hyper 07-09-2008 02:37 AM

Quote:

Originally Posted by Hessah (Post 183947)
wow wow wow.. i hear accusations there~

just because it's "techincally possible" doesnt mean outspark has it do it... why give your account info away so easily when they could try negociate and keep users in their community (all these ppl complaining about wanting to play with their frds..?)

if Outspark just sold your account coz Alpha said so, then there's really no chance of you playing on Outspark server... (you dont think u can log into BOTH outspark and Gamigo game server, did you?)

The thing is that Outspark hasn't really hasn't done anything to negotiate. Seems to be the opposite... You should read some of what's on the Fiesta EU forum. Almost none of what CSR_Joker is saying is true.

Outspark wouldn't sell the info, just give it to them. What Outspark did (letting people out of North America play) really wasn't legal in the first place. They only have licenses for the US, Mexico, and Canada.

IMO what Outspark is doing is trying to make Gamigo look like the "bad guys". Trying to make it seem like Gamigo just wants you to start over and that Outspark is trying to let you stay. (Don't forget to buy Sparkcash!) It makes sense that a company would want to keep as much profit as possible, and keep as many users as possible, but I've never seen a company try as hard as Outspark is...

Spirit 07-09-2008 02:50 AM

So automatically, everything Gamigo is saying is true and everything Outspark says is not?


The thing is we do not know what is being said behind closed doors.

The thing is the GMs are not behind those closed doors.
They report what is told to them.
The higher ups in Outspark is telling them what is what. The GMs simply relay the info to us.

If you were a new company, you would do what you could to piss off the customers of your biggest competitor to get them to leave that company and go with you........ all while making it look like you were innocent.

The fact is, greedy or not, (and I am not saying Outsparks is. They are a business. Businesses are built to make money. Plain and simple.) they do want to keep their players and I am sure they are doing what it takes to keep those players.

Everyone was screaming about how could Outspark ban us. now everyone is complaining because Outspark is trying to keep them?

:lost:

Ivramire 07-09-2008 02:53 AM

Simply said, we cannot truly know what is the truth and what is not, what is twisted or presented in a better light, what is blown out of proportion and what is utter fabrication.


Screw it all,

I Just Play

/Rof
/Manz
/lvra

Hessah 07-09-2008 03:57 AM

Quote:

Originally Posted by Hyper (Post 184031)
IMO what Outspark is doing is trying to make Gamigo look like the "bad guys". Trying to make it seem like Gamigo just wants you to start over and that Outspark is trying to let you stay. (Don't forget to buy Sparkcash!) It makes sense that a company would want to keep as much profit as possible, and keep as many users as possible, but I've never seen a company try as hard as Outspark is...

what's wrong with trying to keep players (and profits)?

isnt that what all you guys want? to be playing on the same server as your friends?

and really... have we seen Outspark's contract / licencing agreement? Do we know what their relationship is like with the developers? Do we really know if Outspark has not been negociating? Outspark said they never got anything from Gamigo, how do you know that Gamigo really has something something to be negociated?

We don't know all the nitty gritty stuff...


EDIT: eh.. i totally missed Ziviwix's post from yesterday @_@ but my opinion still stands LOL

Villi 07-09-2008 07:04 AM

wtf be4 was a problem with getting blocked, now people want it.
I'm confused, leave the kids(gamigo n outspark) alone and just play :D:D

MaxOff 07-09-2008 09:55 PM

There is nothing wrong in doing some profit. But there are methods who either illegal or morally objectable. Not keeping your buiness contract is illegal for example, lying and trying to give a competitioner a bad reputation is morally objectable.

And i actually can understand gamigo position. Beacuse i had the same experience of outspark acting just like that, if thinks dont go there way.

Zwivix 07-11-2008 10:39 AM

Update on Euro Block
by CSR_Joker
---
--------------------------------------------------------------------------------

I was asked to explain again what happens after July 14th:

If you are an existing player, you can continue to play after July 14th no matter where you are. The Fiesta Launcher will detect that you are already an existing player and it will continue to allow you access to the client.

New users form Germany, Austria and Switzerland who do not have an existing Fiesta account will be blocked from launching the client after July 14th.

MaxOff 07-11-2008 11:49 AM

Well... Thats one of the lies we have spoken of. Outspark announced that without having an agreament with gamigo. They cant deciede that on there own.

Zwivix 07-11-2008 11:50 AM

Lol, guess theier still gonna do it.

Jennifer6262 07-12-2008 10:06 PM

Yays :zomg: im not gonna lose mai guild <333333

Yosei 07-12-2008 11:30 PM

Quote:

Originally Posted by MaxOff (Post 186279)
Well... Thats one of the lies we have spoken of. Outspark announced that without having an agreament with gamigo. They cant deciede that on there own.

Outspark owns the current accounts. Its their obligation to provide service to these accounts.

Kookylad 07-13-2008 01:32 AM

The Fiesta Launcher will detect that you are already an existing player and it will continue to allow you access to the client.

New users form Germany, Austria and Switzerland who do not have an existing Fiesta account will be blocked from launching the client after July 14th.
---
This may sound kind of farfetched but could people possibly remove the restriction...? A kind of hacker threat could arise...! :O (I've got a bad notion that this IP ban could backfire tremendously, e.g. existing players being blocked)

MaxOff 07-13-2008 03:23 AM

Quote:

Originally Posted by Yosei (Post 187135)
Outspark owns the current accounts. Its their obligation to provide service to these accounts.

they dont have the obligation nor the rights to provide service to european customers. It is gamigo who has the last words over every player living in most of europe. Gamigo can force outspark to block any player, from these region, to login.

I personally believe that we Gamigo will demand a full block from Outspark, unless Outspark gives Gamigo something in return. For example the Account-Data, or maybe a financial compensation.

I also would not take everything that Outspark said as set in stone. It seems like Outspark was rather suprised on how offen Gamigo speaks to its customers and may had to make some hasty decisions.

Yosei 07-13-2008 03:34 AM

I see Gamigo as the unprofessional company here. They went and started mentioning it, saying Outspark was going to block all of Europe when decisions weren't final. Also, one of their GMs came to the forums and started criticising Outspark in the public forums. If I recall, their GM said its about business and money, not the players.

Outspark doesn't like to announce anything before decisions are final, but Gamigo seems to be taking this situation lightly, they just go saying stuff like its gossip. Outspark owns the current European accounts, they cannot and will not sell the accounts to Gamigo. Since they legally own those accounts, they can choose if they want to block them or not.

Ivramire 07-13-2008 03:49 AM

Quote:

Originally Posted by MaxOff (Post 187308)
I personally believe that we Gamigo will demand a full block from Outspark, unless Outspark gives Gamigo something in return. For example the Account-Data, or maybe a financial compensation.


Eh, just a quick question, but what would Gamigo want with account data for players that they let stay in a US-based Fiesta and traded the players for the data...?

Quote:

Originally Posted by MaxOff (Post 187308)
I also would not take everything that Outspark said as set in stone. It seems like Outspark was rather suprised on how offen Gamigo speaks to its customers and may had to make some hasty decisions.

Because grass is always greener on the other side. Took as much manure to get it that way though.

MaxOff 07-13-2008 11:19 AM

Quote:

Originally Posted by Yosei (Post 187321)
Outspark owns the current European accounts, they cannot and will not sell the accounts to Gamigo. Since they legally own those accounts, they can choose if they want to block them or not.

Yosei im rather disapointed. I think u know even better then i do how the situation is. And yet u say such half truths. A Block is not a Ban. Yes Gamigo cant force Outspark to ban the accounts. But they can force Outspark to Ip-Block every country Gamigo has the rights for. And dont come me with proxies and stuff. I do know how they work, and doubt most people will figure out how to configure them right, so that it wont lag. In fact, i think, most people will just accept that block if it happens.

Quote:

Originally Posted by Yosei (Post 187321)
I see Gamigo as the unprofessional company here. They went and started mentioning it, saying Outspark was going to block all of Europe when decisions weren't final. Also, one of their GMs came to the forums and started criticising Outspark in the public forums. If I recall, their GM said its about business and money, not the players.

Well Gamigo was very honest, maybe to honest indeed. And also fiesta is buisness for them just like it is for Outspark.(I take any bet that Outspark is also not thinking about the comuntiy first. No company would.)
And about that gm talking in the outspark forums: Can u give us a link or is it already deleted?

It is also very unproffesional to try to blame the other site. Until now i tried not to blame either gamigo nor outspark, but i may have blamed outspark once or twice, after all everybody should know that outspark and me arent exactly friends for quite some time now. And i want to appologice in that case. I just wanted to show that until now nothing is clear. There may be a full block or there may be not. It depends on how the current negotiations are working out.


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