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-   -   TERA Free-to-Play (http://www.fiestafan.com/forums/showthread.php?t=32703)

Fr0Z3nWind 02-07-2013 05:54 PM

i try to go to support but it says public identity not set, i try to get a name and it says my account cannot be updated at this time

Loveless 02-07-2013 06:22 PM

That's really weird. Live support will be open in about 40 min from my post.

I'm not sure if you'll be able to contact them with that sort of trouble but you can try.

http://support.enmasse.com/tera/i-ca...y-account-help

http://support.enmasse.com/tera/how-...stomer-support

Fr0Z3nWind 02-07-2013 07:50 PM

it just keeps sending me to the account summary page and tells me public identity not set. I did manage to get to the the list of support pages but I lost it after I closed the window since Live Support was only for elite and founders.

the same thing is happening to another account i just created as well

Loveless 02-08-2013 10:21 PM

Hm... I'm not sure what else there is that can be done.

If you've made sure you've verified the account armour stuff through your e-mail then don't know what else can be done. The site and game has been unstable since the F2P launch so all I can say is to refresh the page and see if anything changes.

Last night our group was trapped at the end of the instance due to the server acting up. ;___; Some groups couldn't even pick up the rarest crafting material because of... angry threads ensued. Made me a bit nostalgic of the times when Fiesta would go down for whatever reasons.

a.L 02-10-2013 07:22 AM

Holy... the Popori dance is fucking hilarious

a.L 02-11-2013 03:04 AM

Area chat is straight up cancerous....

Yosei 02-11-2013 09:53 AM

Haven't gotten to play much x.x But I love the little ram girl I made xP

Loveless 02-11-2013 07:45 PM

First thing I do whenever they reset my settings is remove Global chat.

a.L 02-12-2013 10:56 AM

My global chat is removed but I want to leave on Area chat in case people mention tips I could use, wtc. But most of the time people complain about other games, bash other countries/states, call Elin players pedos and spamming Elin-ized pop culture references (this goes on for at least 30 mins each time) =_=

Loveless 02-12-2013 04:23 PM

Yeah, the beginner areas are notorious for that. Gets better once you enter higher level zones. Until you reach near cap. :P


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